Wednesday, December 12, 2007

CASE STUDY AND TECHNICAL ASSESSMENT FOR
SEARCHING PROBLEM ON AIDING A HIGH
SCHOOL CLIENT WITH A RESEARCH PROJECT
by
KRISTIE REVICKI




A term project submitted to the
Graduate School – New Brunswick
Rutgers, the State University of New Jersey
in partial fulfillment of the requirements for
Principles of Searching (17:610:530:02)
Prepared under the direction of
Prof. Stewart Mohr





New Brunswick, New Jersey
Last Updated: December 12, 2007

Monday, November 19, 2007

CASE STUDY OF AIDING A HIGH SCHOOL CLIENT WITH A RESEARCH PROJECT

Table of Contents

Concept of Searching Term Project

Description of User

Initial Interview with Client

Follow up Search

Digital Interview

Progress Report


Initial Reflection

Search Strategy

Application of Search Strategy

Final Reflection

Bibliography

Final Reflection

Between the two types of searching I engaged in for this project (that is, simply trying to guide the client along versus doing the entire search myself), it was much more satisfying to do the search myself. When suggesting things for the client, he did not always follow my advice. It proved to be very frustrating, because I would have to watch him execute poor searching practices without any strategy. And even though I would offer him helpful hints, he ignored them for the most part. Searching for the information on my own gave me more control and also allowed the search process to yield a better quality of results.

When the client and I sought information together, the first database selected was Academic Search Premier. After only two groupings of search terms, the client opted to change databases amidst my protests. It is for that very reason I decided to search only within Academic Search Premier. I find that to contain information comprehensible to high school students, having used it myself in high school. It also proved to be a very valuable source, as I found five sources as a result. To me, this suggests that proper searching strategies are all that stands between many patrons and the information they are looking for. This highlights how important librarians really are in the searching process, because the client was unable to find this information in the same database.

Sometimes librarians will be asked for help with topics they are uncomfortable with. We just have to get over it and help the client as best as we can without letting our own judgments or biases become involved, which is precisely what I had to do. Searching for a topic like pornography was certainly interesting, especially because I searched for this project in between client questions at the reference desk at work. I was very self-conscious about the fact that the screen would often say things such as pornography and rape in bold print every time someone walked by my terminal.

This project also brought the format the information is stored in to my attention, considering two of the documents are microfilm. If I needed to give the client the documents from the second search session, I am confident that he would not want to deal with microfilm. For patrons unused to this format, it is quite daunting. I was frightened of it myself until this fall. If the document I needed in high school or undergrad was only available through microfilm, I would try finding something else instead. Since it is a Rutgers microfilm, I would have had to turn it into a PDF for the client, as he cannot drive himself to New Brunswick. I feel that he would have taken the PDF, but if he had access the microfilm collection, I would imagine that he would be hesitant to tinker with the microfilm machinery.

If given the chance to complete this project again, I would try to take control of the search with the client more. Not necessarily in a forceful manner, but explain why the behaviors he is exhibiting are harmful for his ultimate goal of collecting information. I was rather nervous, so i was unable to properly express exactly why he should stick to one database and just try different iterations and search terms. I also did not want to come across pretentious, the way I have seen many graduate students encounter teenagers during my undergraduate education at Rutgers. Had I gotten over my nerves, I would have been able to better suit the client.


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Application of Strategy

Despite expanding the term porn within Dialog info files, the only relevant term I was able to get was pornography. I then moved into Academic Search Premier with the truncated term porn*. Using the subject narrowers, I moved into Pornography and then even further into Editorials. The 9 records accumulated here were not fact driven and would not suit the purpose of the client's information need. This is understandable, considering the editorial limiter.

I revised my search so that it contained two truncated terms: porn* and violen*. I hoped that this would bring about either positive or negative combinations of the two terms. For the most part, it suggested that violence was related to pornographic exposure, but I was able to find some for my client's position that it is not harmful. I narrowed the original results by the subject heading sex crimes. Once in this subcategory, I altered the subgroup three times. The first time I chose sexual abuse victims and received three records. Of these three, only one had the potential to be helpful for my client. Even then, it does not convey his argument the strongest. I went back a level and chose civil rights instead of sexual abuse victims and found a total of two irrelevant hits. Lastly, I entered the rape subcategory and found five records. The record I found previously with the subject header sexual abuse victims was one of them. I also found two sources that are definitely helpful to my client.

I decided to attempt a more advanced searching language, by selecting the terms: porn* and sexual and (misconduct or deviance). This brought back 28 results. I narrowed them a total of three times to no avail. The narrowing subject terms that seemed relevant were: pornography, trials and child sexual abuse. The usage of the terms deviance and misconduct brought back mostly records involving child pornography and cases associated with that. While this would help the counterargument to my client's information need, it would not help him outright. Although, it was not a total loss because I found a new word that is fun to say: plethysmograph.

Even though the client's natural language question to answer is whether or not pornography is harmful, using the actual term harmful (or in the case of my actual search, a truncated version of harm*) did not yield relevant results when combined with porn*. The initial search brought back a narrowed subject option of pornography--law and legislation which focused on censorship and the harm that befalls the constitution, instead of harming other human beings. I backtracked to the initial records pool to limit the results to pornography. Then I went into the internet subcategory and found several results detailing internet filters in relation to pornography, but nothing relevant.

In my final combination of terms from my search strategy, I combined porn* and sexual assault. The first record, while not relevant, mentioned the phrase "rape myth." This phrase has come up a number of times in my search and I think that it will be helpful to pursue further. EBSCOhost has a function that allows me to sift through the references the author cited and I decided to pursue this before continuing with my original search plan. This, however, was unsuccessful, as it brought back many communication journals discussing rape in the prime time, which is not my client's agenda. Further narrowing the subject by the once helpful term rape, I found an article that was exactly what I was looking for! Alas, I already found it in the first iteration. I decided to look through this article's references as I know that it is a helpful article already. Two of the references seemed to be helpful, but through EBSCO, I was unable to access them. I found them on Google Scholar, but was unable to access them there as well, since Rutgers does not subscribe to a database containing the articles. From Google Scholar, however, I learned that they are available from ERIC, which I can access, thanks to Dialog. I opened DialogWeb to begin the search.

Both articles were written by the same author, so I decided to search for the author instead of the titles or publications. The author's last name did not provide any results. I went back to the Google Scholar results, and found the Eric Document number. This brought back the exact record of what I was looking for. I decided to get the document number for the second article, and this also brought me the citation for the article. Another problem occurred once I displayed the results, as I could not access the body of the article. I was, however, able to read the abstracts and found they did not deal directly with pornography. I still believe these articles would be helpful for the paper and debate the client is required to complete, as it supplements the argument that pornography does not create the desire to perform sexual assault, by outlining what has been shown to be a positive correlation to rape.

I went onto IRIS to see if the journals are available in print format through Rutgers. Fortunately, they both are. I attempted to get them electronically, but since the articles are from the 1980s, that was not as successful. For one of the articles, ScienceDirect allowed me to read the abstract of the article online, but I was not important enough to be able to read the full text. Since both of these articles are available to me through Rutgers, this is not a major concern. However, since this is a hypothetical searching situation at this point I will not actually go through the microfilm and print them out. For the purposes of this assignment, I just need to know that I can.

Even though I have five articles, and the client only needed two, I would like to look into the concept of the rape myth. I returned to Academic Search Premier and used only those two words as my query. I was able to find articles detailing the rape myth by narrowing the pool further into attitude (psychology). The results would be beneficial in outlining what the rape myth is, but it may also be detrimental to the client's argument, and therefore, not relevant.



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Search Strategy

Search Topic
To find evidence supporting the following statement: Pornography is not harmful.

Database Selection
What are potential places for me to find information about pornography and the effects it has on the population?

  • Psychology databases
  • Sociology databases
  • Newspaper databases

Search terms
Ultimately, these are just my beginning words. I would like to take these and expand them inside Dialog's info files to gather more and potentially better ways of describing these concepts. Some of these came from using a regular thesaurus, but I feel it would be best to get more terms from the databases since it is the best reflection of how the authors utilize language within context.

  • pornography/porn (porn*)
  • violent/violence (violen*)
  • sexual and (misconduct or deviance)
  • rape or molestation
  • harm*
  • sexual and (abuse or assault)
  • sexual based crimes

Search Steps

  • Expand promising search terms within Infofiles to get a good preliminary base of search words. This will also let me see how specific words may be combined.
  • Considering my client is a high school junior, I want to work within Academic Search Premier at first to get the most digestible materials for him. If there is something in this database, it would be ideal.
  • If not enough materials are collected for him, I will move on to psychology and sociology oriented databases to get a more subject-oriented response.
  • Ultimately, I hope to see what the first batch of results brings and then I will move through another iteration. Since I am using the University's databases that do not charge per record, cost is not a concern and I can do this.
  • I am assuming that a lot of records that will come back are going to be on the opposing side. If this is the case, I will seek keywords from the articles to use after studying the language to best phrase the topic at hand.

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Reflection on Initial Search Stages

I found the main problem working with a high school student was his extreme need to put forth only minimal effort. I am hesitant to generalize an entire group of students based on my one interaction with my client, but have subsequently found that many people working with this age group agree on these findings. As such, I would be more inclined to gather preliminary materials in order to ensure that the articles selected by the client would be of the most relevance and accuracy. The client did not read a single thing beyond a light skimming of an abstract before recording the bibliographic text onto a source card, despite my urging that he at least make sure the source truly fits his need. I also gleaned that he would not be returning to the search outside of our initial encounter in the library.

Overall, it was very frustrating to watch someone do multiple things wrong (i.e., switching databases, not search terms; not evaluating sources; not returning to the search if the sources did not give exactly what one needs). As it is, I was working with a high school student on a research project. Therefore, the searching and selection is a part of his grade and would be unethical for a student enrolled in an accredited library school to complete that section of his assignment for him. However, I did offer simple suggestions, encouraging him to stick to one database for longer than a minute and to examine the sources. None of these suggestions were taken into consideration, which is extraordinarily frustrating. Yet another reason why I wish to explore a library career in an elementary school, not a high school.

Also, the virtual communications we shared on the internet left much to be desired. Even though children and teenagers are supposedly more adapt to these technologies, the conversation was hardly moving on his end. With a face to face interview, one is aware when the client's attention begins to drift. That is not the case with the virtual reference interview and is extraordinarily annoying if one wishes to focus solely on the problem at hand.

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Thursday, November 8, 2007

Progress Report

Thus far, my searching for this client seems to be done. I would have liked to get more information for him, but high schoolers are quite resistant to doing more than what is necessary to pass the assignment. As a result, I am going to do a mock-search as if I was working with an over-achiever and employ strategies and perhaps even use Dialog (Though, admittedly, high schoolers may not understand the materials generated from that database). It is my intention to finish this search over the Thanksgiving break and then work on my summation in the week following.

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Thursday, October 25, 2007

Bibliography

Adams, D. (2000). Can pornography cause rape? Journal of Social Philosophy, 31(1), 1-43.

Check, J. V. P., & Malamuth, N. M. (1984). Can there be positive effects of participation in pornography experiments? Journal of sex research, 20(1), 14.

Malamuth, N. M. (1981). Rape proclivity among males. Journal of Social Issues, 37, 138-157.

Malamuth, N. M., & Ceniti, J. (1986). Repeated exposure to violent and nonviolent pornography: Likelihood of raping ratings and laboratory aggression against women. Aggressive Behavior, 12(2), 129-137.

Malamuth, N. M., Haber, S., & Feshbach, S. (1980). Testing hypotheses regarding rape: Exposure to sexual violence, sex differences and the normality of rapists. Journal of Research in Personality, 14, 121-137.

Thursday, October 18, 2007

Communicating Via Instant Messenger

Working with the client in the IMC of Hunterdon Central was rather easy. Working with him on an instant message? Not quite as enjoyable. Overall, the answers were few and far between and getting responses felt almost like pulling teeth. It is at this point that I wonder if there was any merit to what Mrs. Rosenberg, the head librarian of the IMC said to me before I left. Even though this client was suggested to me because of his inability to concentrate, he was right on top of the search. To explain the dissonance between reality and Mrs. Tyler's notions, Mrs. Rosenberg commented that I was "young and pretty and blonde" so he wanted to put on his searching "A-game." Now that I am not physically sitting there as he searches, I get little interest on the project. Maybe being a librarian is as simple as just sitting there and looking pretty. (I joke! I joke!) Anyway, I supplied the bulk of the conversation, which concludes with another unexpected problem for the task. When reading the conversation, it would be important to keep in mind that at least two minutes went by before I received any answers.

me: so i was able to access that journal... sort of
client: really haha
client: what did it say
me: rutgers actually subscribes to that journal
me: the only problem is there is only one volume out of all of them we do not have access to
me: clearly, it is the one with the article
me: so i got an interlibrary loan
me: and it should be emailed to me in a few days
me: when is your paper due?
client: uh either the 24th or 26th
me: all right
me: it should be in before then
me: i think your bibliography is due wednesday if i'm not mistaken
me: so if you go back to the imc, you can get all the information you need from that blue book on page 296 to write up the citation
me: does that work?
client: yea that is good'
me: so what direction are you going to take your argument?
me: (according to the assignment i'm supposed to help you find more sources more relevant to your needs once you figure that out)
client: that pornography is not bad and does not lead to violence
me: well thats the general topic
me: what are you points?
client: i dont know yet, i fould out that i have to get another surgery and to be honest the paper wasnt on the top of my mind


At this point I spoke with him about his upcoming surgery and tried to get buddy-buddy in the hopes that information will come faster in the future.

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Searching Solo

After meeting with my information client, I tried to find the article that best fit his topic again on my own. I was unable to find the journal in question in the IRIS catalog, so I called a colleague from Douglass library's circulation services. Chiaki located the journal, but found that we do not have access to the exact volume needed. I tried calling Alexander, but no one answered the phone. That was the standard procedure for the rest of the day. I would call, and they would ignore the phone. I would call back a half hour later, same thing. This went on and on.

The next day I went into Alexander library and the graduate assistant at the reference desk directed me on how to utilize EZborrow. I then placed an order for the article with another institution.

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Saturday, October 13, 2007

Initial Interview

Interview Construction
The entire third period Psychology class met in a computer lab in the IMC library. My client was unaware that he was going to be working with me, but he was very easy-going and had no problem with it. Since I am going into school media where they push the notion of not being " the sage on the stage, [but being] the guide on the side,"* I decided to let the client do most of his searching independently. I observed the searching strategy and offered suggestions to improve his skills.

Results
Chronological Listing of Search Steps
  • Client opened browser to the high school's web page and navigated to the library site.
  • He then connected to EBSCOhost and selected a variety of databases (Masterfile, Academic Search Premier).
  • The client entered the search terms: porn, harmful with no results.
  • He narrowed it down to porn.
  • I interjected and suggested that he limit his results to full text and peer-reviewed journal articles.
  • I then introduced him to term truncation and suggested the search terms: "sex* offen*" and porn.
  • This did not get many results, and the few that came back were false drops. I suggested that we should try another set of search terms, but he instead felt the databases were the problem and logged out.
  • He then opened JSTOR, which Mrs. Rosenberg discussed before the searching began.
  • We limited the database results to only within the psychology discipline.
  • The user retried porn and rape and brought back only one hit.
  • This hit represented the opposite point of view, suggesting that porn is harmful. We decided to keep this article, because he has to be aware of the other side to prepare for his debate. The article also included key words we had not conceived previously.
  • I suggested we switch to books, as he still had to find at least one book on the subject. We looked through the OPAC and found one title that seemed relevant: Porn and Sexual Violence.
  • By area scanning, I found two other titles for the client: Opposing View Points: Pornography by editor Helen Cothran and Pornography in America: A Reference Handbook by Joseph W. Slade.
  • While the client resumed searching online databases, I flipped through the references of Pornography in America. As a result, I found a citation complete with abstract that detailed exactly what the user needed for his paper/debate.
  • I suggested he look in multiple databases and seek the article through various fields, such as title keyword and author. We found one article by the same author, but not on the desired subject.
  • I took over the searching temporarily and logged into the Rutgers network.
  • I exhaustively searched numerous databases, checking various fields, to no luck. To say the least, it was a very frustrating experience.
  • We moved on to another article from the book that was not as relevant, but still worked. This was not in the Rutgers system either.
  • Ultimately we tried another database, SIRS. The client supplied the search terms "pornograph?" and then I tweaked it by suggesting "porn? and violence."
  • Results brought back the latter journal article that was somewhat relevant.
  • We decided to retry the first article from the book, to no avail.
  • Lastly, we attempted to use ProQuest with the search term "pornography."
  • I suggested we narrow the search down within "sex crimes," but we did not find anything by the time he had to leave.

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* I have tried to find an originating source for this, but it seems to be ubiquitous and on a vast array of teaching instruction sites. I am therefore unable to pinpoint exactly who I should cite.

Thursday, October 11, 2007

User Description

Selection
I corresponded with my old Psychology teacher, Ms. Tyler, from Hunterdon Central to find an appropriate user. She suggested I work with one of her students that is recovering from an ATV injury. At the beginning of the quarter, he was in a wheel chair and frequently missed class. On top of this, he often had difficulty paying attention. Ms. Tyler felt that by working with him, I would be able to keep him focused and on top of the search. On the day I met with her and the student, she described the situation more in depth by stating that if she had to tell him to be quiet once, it was fifteen times. Joy.

User's Question
The homework assignment consisted of two major portions: a position paper and a debate. My client's topic was to argue that pornography is not harmful. Ms. Tyler requires five sources: two of which are to be periodicals and two of which are to be books. She gave them an article from a book, to count as one of their bound sources.

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Wednesday, October 3, 2007

Concept for Project

Using Kuhlthau's (1991) findings from a study of high school students published in 1990 that states "40 participants identified as low achievers were incomplete and could not be analyzed in the study" (P365). This study relates directly to the information seeking process of students and, as stated, lower achievers are bottoming out during the searching process before even beginning to write papers. I would like to use this concept as my starting point for my searching project and work with one student from a high school psychology class to find credible and worthwhile information sources for a in-depth research project. Having completed a similar project when I was in the same teacher's class a few years back, I am aware of the many layers of information required in order to achieve an above average presentation.

Kuhlthau, C. (1991). Inside the Search Process: Information Seeking from the User's Perspective, Journal of the American Society for Infromation Science, 42 (5), 361-370.

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